News for 'customer experience'

'We Have Become The Largest Eyewear Brand In Asia'

'We Have Become The Largest Eyewear Brand In Asia'

Rediff.com5 Nov 2025

'India needs at least 70,000 to 80,000 eyewear stores; our 2,000 stores are just a drop in the ocean.'

Mahindra Just Dropped a Street-Legal Race Car

Mahindra Just Dropped a Street-Legal Race Car

Rediff.com2 Dec 2025

Mahindra has officially taken the covers off the BE 6 Formula E Edition, and let's just say it's loud, it's orange, and it's absolutely unapologetic, reports Rajesh Karkera/Rediff.com

Can Job Hopping Help Your Career Grow Faster?

Can Job Hopping Help Your Career Grow Faster?

Rediff.com11 Nov 2025

Merely saying merely 'I am bored' may be a weak reason for a transfer. Your reason to switch should be stronger and purposeful, advises Shruti Swaroop, founder of Embrace Consulting and co-founder of International Inclusion Alliance.

How A Silk Sari Started A Fashion Revolution

How A Silk Sari Started A Fashion Revolution

Rediff.com5 Dec 2025

'Women weavers are hardworking, open to learning, resilient.' 'They finish their cooking, housework, puja, then they come to weave.' 'They care about design. They care about beauty.'

'Don't Quit Your Job To Start a Business'

'Don't Quit Your Job To Start a Business'

Rediff.com7 Oct 2025

Yamuna Kalyani reveals how she battled stereotypes to build UniteAR, an augmented reality platform that helps users create interactive AR experiences for personal and commercial purposes.

Ola Electric is accelerating profitability drive

Ola Electric is accelerating profitability drive

Rediff.com27 Feb 2025

Ola Electric has eliminated its regional warehouses across India, and will now leverage its 4,000 retail stores nationwide for maintaining vehicle inventory, spare parts, accessories, and last-mile deliveries. The strategic move is expected to boost EBITDA margins by almost 10 percentage points, besides improving inventory management and faster customer deliveries, sources directly familiar with the matter said.

Over 300 planes affected in India amid Airbus A320 glitch

Over 300 planes affected in India amid Airbus A320 glitch

Rediff.com29 Nov 2025

According to the latest data from the aviation regulator DGCA, IndiGo and Air India did not cancel any flights, while Air India Express cancelled four flights due to the system modification process.

'Mercedes not chasing numbers in luxury car space'

'Mercedes not chasing numbers in luxury car space'

Rediff.com22 Jul 2025

'In the luxury car segment, the adoption of EVs is almost double compared to the mass market.'

Mobile tariff design skewed in India; rich paying less: Airtel MD

Mobile tariff design skewed in India; rich paying less: Airtel MD

Rediff.com6 Aug 2025

Bharti Airtel sees opportunity in raising tariff for data services as it feels that rich are paying less and poor are not required to pay anymore, a senior official of the company said. During the company's earnings call for the first quarter of the current fiscal, Bharti Airtel vice-chairman and MD Gopal Vittal said that the company has written to the government for a relief on adjusted gross revenue and has demanded that it should be given benefit at par with other telecom operator, without naming Vodafone Idea.

Yamaha Gears Up for India's E2W Race With 2 Models

Yamaha Gears Up for India's E2W Race With 2 Models

Rediff.com14 Nov 2025

Yamaha expects its first EVs to hit showrooms by the last quarter of FY26 (January - March), once network readiness is complete.

Apple stores see huge crowds as iPhone 17 goes on sale

Apple stores see huge crowds as iPhone 17 goes on sale

Rediff.com19 Sep 2025

Apple commenced the sale of its newly launched iPhone 17 series across India on Thursday, prompting large crowds and long queues outside Apple flagship stores in Mumbai and Delhi, as tech enthusiasts gathered to be among the first to purchase the latest devices.

How To Get Hired By India's $68 Bn GCCs

How To Get Hired By India's $68 Bn GCCs

Rediff.com17 Sep 2025

'Employers increasingly want candidates who can take AI pilots from proof-of-concept to production-ready systems.' 'That requires governance, monitoring, and ROI measurement -- skills that go beyond coding and into business impact.'

Three Mega IPOs Set To Rewrite India Inc Story In 2026

Three Mega IPOs Set To Rewrite India Inc Story In 2026

Rediff.com10 Sep 2025

IPOs have been the flavour of the season for some time. But the coming together of three mega IPOs, from diverse businesses and historic relevance, could tell a story that's still in the making, points out Nivedita Mookerji.

'Insurance Sector Is At An Unstable Equilibrium'

'Insurance Sector Is At An Unstable Equilibrium'

Rediff.com3 Nov 2025

'Other sectors that manage the savings pools of Indians are giving tough competition to life insurance companies.'

Urgent Need For Data Sovereignty

Urgent Need For Data Sovereignty

Rediff.com13 Oct 2025

'When global politics has some intervention on the core software one uses, and if you are cut off from your own data in critical workflows, sovereignty is no longer optional. It becomes a necessity.'

Can Private Bankers Transform Public Sector Banks?

Can Private Bankers Transform Public Sector Banks?

Rediff.com29 Oct 2025

Yes, the entry of private bankers, particularly with global experience will add value to PSBs, points out Tamal Bandyopadhyay.

LIC earmarks Rs 600 crore for digital shift; to be 'paperless' in 2 years

LIC earmarks Rs 600 crore for digital shift; to be 'paperless' in 2 years

Rediff.com19 Sep 2024

State-run Life Insurance Corporation of India (LIC) has committed Rs 600 crore for its digital transformation journey, Sunder Krishnan, chief risk officer said on Wednesday. The insurance giant is also aiming to become completely "paperless" in two years. "We have hired a large system integrator for more than Rs 400 crore, a consultant for digital transformation for Rs 100 crore, and Rs 100 crore for agency transformation.

Uber Liable For Poor Service

Uber Liable For Poor Service

Rediff.com3 May 2025

Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.

'India to have 50% of Swiss Re's global tech talent'

'India to have 50% of Swiss Re's global tech talent'

Rediff.com29 May 2025

'This means that there will be more than 1,000 tech talent in India over the next 12-18 months.'

Top Competitive Exams After Class 12

Top Competitive Exams After Class 12

Rediff.com18 Aug 2025

rediffGURU Nayagam PP, career counsellor and the founder of EduJob360, counsels students and aspiring professionals about how they can make the right career decision.

How Infosys Plans To Become AI-First Company

How Infosys Plans To Become AI-First Company

Rediff.com1 Jul 2025

'We have been following the micro-change philosophy, where every six weeks we implement these AI features into our internal systems, products, platforms and then release it to our employees.'

ISRO's 'Bahubali' rocket injects heaviest satellite in orbit

ISRO's 'Bahubali' rocket injects heaviest satellite in orbit

Rediff.com2 Nov 2025

The heaviest communication satellite to be launched from the Indian soil onboard a new generation, homegrown 'Bahubali' rocket was successfully placed into the intended orbit on Sunday, the Indian Space Research Organisation said.

Flipkart, Amazon Stack Up Space For Festival Rush

Flipkart, Amazon Stack Up Space For Festival Rush

Rediff.com9 Sep 2025

Festive sales are expected to surge 27 per cent to cross Rs 120,000 crore in 2025, driving Amazon and Flipkart to expand warehousing capacity by millions of cubic feet and extend delivery networks to thousands of new pin codes -- an infrastructure buildout that could reshape India's retail landscape for years.

Anupam Mittal's Dhandha Mantra For Start-Up Success

Anupam Mittal's Dhandha Mantra For Start-Up Success

Rediff.com23 Oct 2025

'First, develop the ability to sell -- to persuade, negotiate and close. Second, understand the financial mechanics that determine where value pools and how profits are captured,' says Shaadi.com founder Anupam Mittal.

Infosys wins 14K cr deal to modernise UK's NHS workforce management system

Infosys wins 14K cr deal to modernise UK's NHS workforce management system

Rediff.com15 Oct 2025

The 15-year agreement will see Infosys develop a next-generation, data-driven workforce management platform to replace the existing electronic staff record (ESR) system, which annually manages a 55 billion payroll for 1.9 million NHS employees.

153 dead as Ditwah leaves trail of destruction in Lanka; rain pounds TN

153 dead as Ditwah leaves trail of destruction in Lanka; rain pounds TN

Rediff.com29 Nov 2025

Cyclone Ditwah exits Sri Lanka after causing widespread destruction and over 120 deaths, heading towards the Indian coast. Heavy rains and high winds are expected to continue.

BookMyShow has removed Kunal Kamra from list of performers, claims Shiv Sena

BookMyShow has removed Kunal Kamra from list of performers, claims Shiv Sena

Rediff.com5 Apr 2025

Shiv Sena functionary Rahool Kanal has claimed that BookMyShow has removed stand-up comedian Kunal Kamra from its platform following protests from the party. Kanal, the social media in-charge of the Eknath Shinde-led Shiv Sena, thanked BookMyShow CEO Ashish Hemrajani for "keeping its portal clean and keeping such artist out of the list of pure entertainment." BookMyShow has not commented on the matter. Kanal was booked along with Shiv Sainiks for allegedly vandalising the studio where Kamra had performed and alluded to Shinde while making a traitor jibe, which snowballed into a major row.

How Rejection Built Billion Dollar Brand

How Rejection Built Billion Dollar Brand

Rediff.com16 Oct 2025

'Stop fearing 'No' and build your empire. 'By embracing rejection, you gain clarity, data and a stronger team, paving the way for inevitable growth,' Mamaearth Co-Founder Ghazal Alagh tells aspiring entrepreneurs.

Want To Be A Monsoon Tourist? Read This

Want To Be A Monsoon Tourist? Read This

Rediff.com4 Jul 2025

Destinations like Coorg, Munnar, the Western Ghats, and parts of the North East, are at their scenic best in the monsoon.

The Sweet Rise of Indian Chocolates

The Sweet Rise of Indian Chocolates

Rediff.com20 Aug 2025

India's craft chocolate makers are changing the market by using local cacao, creating bold new flavours, making chocolate both a luxury and a story.

ED quizzes Sonu Sood for 7 hrs in 1xBet money laundering case

ED quizzes Sonu Sood for 7 hrs in 1xBet money laundering case

Rediff.com24 Sep 2025

Actor Sonu Sood was questioned by the Enforcement Directorate (ED) in connection with a money-laundering case linked to the online betting app 1xBet. The investigation involves several celebrities and focuses on alleged tax evasion and the duping of individuals.

SC declines to halt global Ayyappa devotee meet in Kerala

SC declines to halt global Ayyappa devotee meet in Kerala

Rediff.com17 Sep 2025

The Supreme Court has refused to entertain pleas against the Kerala High Court order dismissing petitions challenging the Travancore Devaswom Board's decision to conduct a global conclave of Ayyappa devotees.

How Quick Commerce Is Reshaping Festive Gifting

How Quick Commerce Is Reshaping Festive Gifting

Rediff.com22 Oct 2025

India's gifting market is seeing its biggest festive season yet, with sales through quick commerce platforms like Zepto, Blinkit and Instamart jumping 40%-50% year-on-year.

Trio awarded Chemistry Nobel for metal-organic frameworks

Trio awarded Chemistry Nobel for metal-organic frameworks

Rediff.com8 Oct 2025

The Royal Swedish Academy of Sciences has awarded the 2025 Nobel Prize in Chemistry to Susumu Kitagawa, Richard Robson, and Omar M Yaghi for their pioneering work in the development of metal-organic frameworks (MOFs), Al Jazeera reported.

'Should end fourth quarter on a robust note'

'Should end fourth quarter on a robust note'

Rediff.com2 Feb 2025

'We have opened 100 branches in the last one and a half years. Our manpower is also in place.'

Birthday gift gone wrong, woman drives Thar through 1st floor showroom

Birthday gift gone wrong, woman drives Thar through 1st floor showroom

Rediff.com10 Sep 2025

A video of the incident made rounds on social media, showing an overturned Thar on the ground, and an empty frame where the glass once was on the first floor.

Nykaa's faster growth keeps Street bullish, but valuations rich too

Nykaa's faster growth keeps Street bullish, but valuations rich too

Rediff.com16 Oct 2025

The July-September quarter (Q2) business update on revenue by FSN E-Commerce Ventures (Nykaa) was well received by most investors and the share price surged over 6 per cent, driven by one block deal. Even after Wednesday's minor dip, it was still higher at Rs 257.50 as compared to Monday's close of Rs 255.55.

Startup Advice I Wish People Could Ignore

Startup Advice I Wish People Could Ignore

Rediff.com21 Aug 2025

Mamaearth Co-Founder Ghazal Alagh warns entrepreneurs against three common pieces of startup advice, calling them traps that hinder speed, stifle innovation, and limit real growth opportunities.

Tata Sons chief apologises for Air India crash, says AI171 had clean record

Tata Sons chief apologises for Air India crash, says AI171 had clean record

Rediff.com18 Jun 2025

When specifically asked about the reason for the crash and whether Air India is privy to any preliminary findings, Chandrasekaran said, "One would have to wait for the probe to conclude."

18K orders per min: Amazon India's Prime Day sale hits record high

18K orders per min: Amazon India's Prime Day sale hits record high

Rediff.com22 Jul 2025

Amazon's latest Prime Day sale event broke records with over 18,000 orders per minute - a 50 per cent jump from 2024. Nearly 70 per cent of new memberships came from Tier-III cities.